Privacy Policy

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1. Introduction Southwest Woodburners Limited ("we", "us", "our") is committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and share your personal data.

 

2. Data Collection We may collect the following information when you visit our site or place an order: Name Address Email address Phone number Payment information (processed securely through third-party payment processors) IP address and website usage data (via cookies)

 

3. Use of Data We use your personal data for the following purposes: To process your orders and provide customer support To improve our website and services To send marketing communications, if you have opted in

 

4. Data Sharing We do not sell your personal data to third parties. We may share your information with: Payment processors for secure transactions Delivery partners to fulfill your order Legal authorities if required by law

 

5. Data Retention We will retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for legal, accounting, or reporting requirements.

 

6. Your Rights You have the right to: Access your personal data Request correction or deletion of your data Withdraw consent for marketing communications To exercise these rights, please contact us at info@southwestwoodburners.co.uk.

 

7. Cookies Our website uses cookies to enhance user experience and track website usage. You can manage or disable cookies in your browser settings.

 

8. Contact Information If you have any questions about this privacy policy, please contact us at info@southwestwoodburners.co.uk.

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